Position Summary: This role is responsible to efficiently direct and supervise the activities of all Coffee Shop associates to provide a high standard of customer service to all guests and to achieve the sale and profit goals established for the department; to ensure that the work shifts of all department associates contribute to the financial best interest of the store. Complete all other duties as assigned in a timely manner. Here’s what you’ll do: Order and maintain inventory control to ensure freshness, product quality and turnover. Check and verify receivables for amount, quality, count or weight, condition and store in appropriate areas. Brew, mix, blend beverages according to set standards. Handle spoiled/damaged products per established guidelines. Train others to perform all department activities and functions, including suggestive selling techniques. Manage the selection, scheduling, and supervision of others to meet or exceed departmental productivity levels. Have familiarity with all products carried in the department; know differences in price, taste, preparation, use etc. Prepare food items according to procedures. Maintain a clean, attractive and well stocked department. Additional responsibilities may be assigned as needed. Here’s what you’ll need: High school graduate or equivalent (GED). Proficient Computer (email, spreadsheets, etc). Ability to read, write, comprehend, and interpret documents. Accounting/Bookkeeping skills. Interpret/Analyze Financials. Develop/ Manage Budgets. Delegate/Direct/Implement. Suggestive Selling/Knowledge of Products. Detail Oriented. Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment. As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package. SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position.
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