Job Description

We are Evenly!

Evenly is Orthodontics in-a-box for dentists. Our vision is to become the outsourced Orthodontic solution for every dental office in America and lead the transition to Invisalign Orthodontics for this $250 billion industry. Headquartered in the Washington D.C. Area, Evenly is backed by the world’s leading venture capital investors. We are committed to the highest standards of patient care and clinical expertise in each of the dental practices we support.

About this job

We pride ourselves on our commitment to patient satisfaction, operational excellence, and a supportive, collaborative team environment. As we continue to grow, we are seeking a detail-oriented and proactive Operations Manager to join our team and work closely with the Chief Operating Officer (COO), Director of Operations, and others across the organization full time (M-F) in the Bethesda, MD corporate office. The Operations Manager will play a critical role in supporting the business overseeing and implementing key projects across various business functions. This role involves managing multiple projects simultaneously, ensuring they are completed on time, within scope, and aligned with Evenly’s business goals. The Operations Manager will work closely with cross-functional teams, including clinical, administrative, and operational departments, to implement process improvements, optimize workflows, and contribute to Evenly’s growth and success.

What you'll be doing

• Collaborate with the COO and others in the organization to define project scope, goals, deliverables, and timelines.
• Develop detailed project plans, including schedules, milestones, and resource allocation.
• Oversee day-to-day project activities, ensuring adherence to timelines, budgets, and quality standards.
• Proactively identify project risks and implement mitigation strategies to ensure project success.
• Coordinate with various cross-functional teams (sales, finance, clinical, operations, etc.) to ensure seamless execution of projects.
• Facilitate regular communication between stakeholders and ensure all team members are aligned with project goals and expectations.
• Act as the main point of contact for all project-related matters, ensuring clear communication across departments.
• Identify opportunities for operational efficiencies and process enhancements within the organization
• Work with the operations team to implement process changes, monitor results, and ensure continuous improvement.
• Maintain detailed records of project progress, milestones, issues, and resolutions, and prepare regular project status reports for the COO and other stakeholders, highlighting progress, risks, and action items.
• Oversee project budgets and ensure financial resources are allocated appropriately to ensure projects are completed within budget and on time
• Conduct post-project reviews to assess performance and identify areas for improvement.

What you’ll bring:

• Bachelor’s degree in Business Administration, Finance, Project Management, Healthcare Management, or a related field.
• Minimum of 3-4 years of operations management experience, ideally in management consulting for a diverse set of clients across multiple industries.
• Proven track record of managing cross-functional projects and delivering results on time and within budget.
• Experience working closely with senior executives, particularly in an operational capacity.
• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
• Excellent communication skills, both written and verbal, with the ability to work with diverse teams and stakeholders.
• Proficient in Microsoft Office Suite (Excel) and Google Workspace, a plus.
• Ability to think strategically while maintaining attention to detail in execution.
• Strong problem-solving skills and the ability to adapt to changing circumstances.
• Ability to foster a collaborative team environment while maintaining a focus on individual accountability.

Why you'll love working here

Evenly is an energetic and passionate healthcare company built by the same management team that created Bluemercury, one of the nation's fastest-growing luxury retail chains. Evenly is changing how patients receive Invisalign orthodontic care. We put our dental practices and their patients first, and we love seeing the astonishing results our patients realize when they’ve completed their treatment. If you are a proactive, organized, and solutions-driven professional with a passion for improving processes and driving operational success, we invite you to apply for this exciting opportunity at Evenly. Together, we can continue to revolutionize the orthodontic industry and provide exceptional care to our patients.

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